People and Strategy Skills for Salesforce Professionals
A few years ago we caught my son stealing money from us. His older brother was the one who gave him away, and when confronted, he denied all wrongdoing while steadfastly avoiding eye contact. I …
Continue Reading about Hard Conversations make a Good Life →
I answered the phone this morning, expecting my coaching client, only to hear a harried woman practically shout at me “The rioters have made it to the Walgreens near our house and broken in!” I …
Not so many years ago I found a dead great-horned owl near my home. Earlier that morning I diverted from my usual daily route, and inexplicably took an out of the way walk around the baseball field, …
Continue Reading about A Dead Owl, a Parliament of Babies, and a Crash of Hope →
I was fifteen miles down the road before I realized my mistake. Somehow at the gas station I had stuck the nozzle in the tank, hopped into my car, came out to hear the machine beeping, returned the …
Continue Reading about Reclaiming our Leadership in the Attention Economy →
A few weeks ago I looked up and saw water pouring in small stream through the light socket of our downstairs hallway. The roof leak of last year was back. And it was time for my husband and I to face …
Continue Reading about 4 Steps to Communicate with Confidence →
It was the day after Dreamforce week, and I was riding the career high of speaking in the Admin Theater on Day 1, and presenting before thousands in my first keynote session on Day 3. That’s why, when …
