People and Strategy Skills for Salesforce Professionals
Today I got two wildly different emails. I hope this message finds you well. I was hoping by the time I wrote this message to you, we would have a better sense of things but as it stands, …
Continue Reading about 4 Thought Patterns that Prevent us from Moving Forward in a Pandemic →
Fifteen years ago I botched a negotiation for a job offer. It was with Saleforce.org - then called the Salesforce Foundation - and the organization was in its early stages of formation. The Salesforce …
Continue Reading about Salesforce acquires Salesforce.org – What Could go Right? →
A year ago I had the opportunity to trek through northern Spain, as part of a ten-day journey on the historic pilgrimage route El Camino. There were so many learning moments for me on the journey, …
Continue Reading about Does your Project Need a Pivot? 4 Steps to Discern When to Turn Around →
Dear Salesforce, Fiscal Year 2019 is coming to a close. It’s been a great year. You’ve proved to the world that you can Do Good and Do Well, and that leading with values, especially trust, is an …
Continue Reading about 7 Ways Salesforce must Innovate its Own Customer Experience →
Last week my husband got a letter in the mail, from one of the charities that we have supported financially for many years. It was a notice for a support group meetup, for a medical condition that I …
Continue Reading about 3 Behaviors to Harness in the Engagement Revolution →
Earlier this Spring I was at a community event. At one point one of Salesforce’s top leaders and speakers began giving the presentation that I’ve seen a few times now – describing and outlining the …
Continue Reading about Why Salesforce should Stop Using the term Fourth Industrial Revolution →
