People and Strategy Skills for Salesforce Professionals
Within the past few weeks, I was the recipient of a threat. I was asked to redact something I had said publicly, or risk getting flagged for a violation for an award I had received. Never mind that …
Continue Reading about 6 Steps for Leaders to Deal with Threats in Conflict →
One of Sylvie’s team members came into her office recently, having just left a meeting with one of their business’ partners. They told Sylvie that this partner needed some new functionality built, and …
Continue Reading about 5 Steps to Reposition your IT Role from Plumber to Solution Architect →
I was in an engaging keynote last week at the Salesforce.org partner summit, where Phillip Crockford shared many leadership nuggets. One of the things he spoke about was the need for leaders to move …
Continue Reading about To Create a Culture of Collaboration, Start by Setting Boundaries →
During my college years, and for a few years after, I had the pleasure of playing rugby. I fell in love with the sport – the dynamism of the game, the strategy, the physicality, and the way we learned …
Continue Reading about Leaders Protect and Defend the Vision →
In late March, days before the crowds descended on San Francisco’s conference center for the sold-out TrailheaDX event, Salesforce hosted 200+ people for the second-annual Transform Tech event - a …
Continue Reading about Leadership Lessons at Transform Tech →
Earlier this week I deleted an old managed package out of a client’s instance. I was pretty sure that we had migrated all the data needed, months before, into the new data structure but I had that …
